Category Archives: antivirus

05Apr/17
Norton Anti-Virus with Firefox
Compatibility of Norton Anti-Virus with Firefox

While you make use of Norton’s anti-virus program, firewall or even other Internet protection services, you could still continue to run others programs that you usually use too, counting the Firefox Web browser. Nonetheless, although Norton products normally work well with Firefox, there may be a few exclusions. This can be really annoying at times! But you could take certain measures to ensure that the two programs work together more flawlessly.

Browser Compatibility

Norton anti-virus works well along with Firefox to identify viruses in pages you load and other file you may download, in the same manner like Norton anti-virus products do in any other browser. This implies that if you make a switch from a browser like Internet Explorer to Firefox, you would still be protected against viruses as well as other malicious software. The compatibility of Norton with every version of Firefox is good.

Norton Anti-Virus with Firefox

Norton Toolbar

A browser toolbar is included in programs like the Norton Internet Security 2012. When Mozilla issues updates to Firefox, the said toolbar may turn out to be provisionally incompatible which is exactly what happened when the Firefox 10 and 17 were released. Nonetheless, Norton offers updates to this software to ensure this issue is resolved. Just in case the toolbar is compatible with the Firefox version that you have but you are not able to view it, then just press “Alt,” select “Tools,” click “Add-ons,” and then, in the Extensions section, click “Enable” for the Norton Toolbar. If you require further Norton antivirus support, you can get in touch with the experts at nortonantivirussupportnumbers.com.

Norton 360 Conflicts

Few Norton products may still experience problems with the Firefox browser. This specifically holds relevance for 360, which comprises of a firewall function that has been reported to sometimes delete bookmarks from the browser. To solve this issue, open the Norton 360 program, further click on “Settings,” while you choose “Firewall,” and then select the “Rules” option. You will see Firefox in the list, just select it and click on “remove”, after which click on “Add”. Next you need to navigate to the exact location of Firefox browser on your PC that happens to be generally the ‘C drive’.  Here, select “firefox.exe.”  and then choose “Allow” as soon as the prompt asks you about what would you want to do with this program.

 For any further assistance, call on our Norton Antivirus Support Phone Number: +1-800-589-0948, anytime you face an issue with your antivirus program.

09May/16
Facebook Virus
How to Clean up a Facebook Virus with Norton?

Facebook is a popular social media website and is used by over a billion users worldwide. Facebook not only has a huge customer base but it is also prone to get attacked by various types of virus. It is common to hear that some friend or relative has got his Facebook account hacked or get infected by virus. If you are among those people who have been affected by a Facebook virus, you should either take expert help of our Norton Customer Support team or you can choose to implement the following guidelines.

How to Clean up a Facebook Virus with Norton

  • First check if your account is hacked or not. Login into your Facebook account and change the password.
  • Always keep in mind to fully log out when using Facebook on mobile. Never assume that you are logged out until you see the confirmation screen. Remember that if you are not properly logged out, anyone can access your account just by knowing your email address.
  • If your friends are telling you that they are receiving the same kind of emails or unwanted spams from you, there are chances that you have virus on your system.
  • First wipe out your internet cache, history and temporary internet files folder.
  • Use Norton Security Scan to scan your whole system. Delete or remove any virus found after scanning.
  • Download and install CCleaner software but run only cleaner and registry part of the program.
  • Now change the Facebook password again.
  • If your virus problem still persists even after following the above procedure, you are advised to perform system restore and go back to one of the checkpoints before the day when you started having the virus issue.

Hopefully you will be to clean up the Facebook virus by following these steps, however if you still face this problem, you can take help of our professional Norton Antivirus Support team.

26Apr/16
Activate Norton Antivirus in 5 Quick Steps
How to Activate Norton Antivirus in 5 Quick Steps

Norton is one of the very popular antivirus programs in the antivirus market. This robust program not only claims to offer total virus protection, but it also protects its users from identity theft issues, hacking and other potential threats. There are various versions of Norton antivirus available in the market, which also include free trials. The free trial versions don’t have necessary features to provide all round virus protection. To ensure maximum safety to the user, it is advisable to activate the Norton antivirus. To activate your Norton product you can either consult the online Norton customer support experts or you can follow the following steps.

How to Activate Norton Antivirus in 5 Quick Steps?

  • First of all, you have to locate your Norton product key. If you have bought and downloaded your copy of Norton, you must have received the product key in your confirmation email. If you couldn’t find the key there, you can look it inside the spam folder. In case you have purchased the physical copy of Norton antivirus, you can locate the product key inside the product box. It would be either printed on the back of the disk case or printed on a card inside the product box.
  • Now you have to open the Norton application on your system. For this locate the Norton icon on the desktop of your computer screen and double click on it.
  • In the application, locate the “Renew” link at the bottom of the window. Clicking the “Renew” link will open the subscription window.
  • In the subscription window, type the product key in the field located at the bottom of the window screen.
  • Now click on Next and review the subscription details. Press “Done”, once you finished reviewing the details.

We hope that you will be able activate your Norton antivirus after reading these instructions, however if you face any issues with your Norton antivirus software you can contact our Norton antivirus support team.

12Apr/16
Install Norton on Windows 8
How to Install Norton on Windows 8?

When it comes to eliminating viruses, malware and spywares, Norton is one of the most trusted names across the world. Norton specializes in producing security products and antivirus programs that efficiently prevents any potential harmful threats from infecting computers. Norton is supported on various operating systems across Windows and Mac OS. Norton is also compatible on popular operating system, Windows 8. Follow these steps to install Norton antivirus on Windows 8.

How to Install Norton on Windows 8

  • Click on the Windows Start menu and open the Store app. In the search box, type Norton, a list of Norton products will appear. Among the list, select the Norton Antivirus product.
  • A list of various versions of Norton antivirus will be displayed, choose a version of antivirus that you want. You can choose to download Norton Satellite if you want to scan folders, files and other applications of your Windows 8.
  • Click on Install to begin the installation of the app to your computer.
  • Once the installation is complete, open the Start menu again and select the Satellite option.
  • In the Norton application, you can scan files by dragging and dropping the files into the “Scan a File” area. You also have the option of scanning folders and other social media links in this program.

We hope, this way you must have installed Norton antivirus on your Windows 8, however if you are facing any issue regarding the installation, feel free to contact our experts at Norton Antivirus Support.

21Mar/16
Norton Antivirus Support
How to Fix Norton Antivirus Scanning Issue?

Sometimes Norton antivirus stops before completing the scanning of entire system. This could be due to either lack of version update or you are using any other third-party antivirus that creates conflict while scanning through Norton. However, below find the troubleshooting processes to fix Norton antivirus incomplete scanning issues.

Run Live Update to Reintroduce Norton

Just start your system and run Norton antivirus on your PC open security and click on Live Update. Your antivirus software will be updated with new version and you can enjoy Norton protection with latest security features.

Update Video Adapter Driver 

You also need to update video adaptor driver through device manager. Open display adopter and click on the name of the display adopter to select the properties. Moreover, also check graphic card driver, if it is outdated you have to download and update the latest version. For driver related issues, you can call to Norton antivirus support.

Uninstall Any Other Security Software

Using two different products for the same task can create conflict issues. If you have installed any other antivirus product, uninstall and remove it from your computer system. After removing other security products, restart your computer and run full scan through Norton. If problem not solved then try another troubleshooting process given next.

Run Norton Power Eraser for Rootkit Scan

The last step to run full scan uninterruptedly is you have download and install Norton Power Eraser. You can download setup of Norton Power Eraser from website and run scan for risk that performs Rootkit scan to probe your computer system. But you have to restart your computer and scanning process run automatically, just follow the instruction.

After trying the last step you can run your Norton antivirus product to scan your computer, if problem not fixed, then call to Norton antivirus support phone number +1(800)589-0948 and you will get immediate online assistance performed by professionals. Troubleshooting the scanning related issues is very important to protect your computer from virus threats.

07Mar/16
Useful Safety Tips for Computer Users from virus attack
Useful Safety Tips for Computer Users from virus attack

Increase of cyber crimes makes depressing for users to freely operate their computer system. From virus attack to spyware threats, risk lying everywhere, you need to be very cautious before doing any action on your computer or laptop or on other similar devices.

Keeping yourself updated and informed towards prevalent cyber risks will keep your identity as well computer safe. Below find few useful tips that will help you in running your computer safely and you can use web based service in secured manner.

Keep Update Your System Informed with Latest Updates

A computer system should be kept updated with latest patches and modernizes that come in the market. It helps to block cyber criminals who use last technology to break the common computer users system. OS, Software, Browser and Antivirus everything should be updated regularly. Norton users can get Norton antivirus support  +1(800)589-0948 for such updates.

Choose Password Strong and Keep it Safe

Passwords play a very important role in accessing various services like mail, internet banking, online shopping and cloud storage data base services etc. Always choose strong password in the right combination of alphanumeric with symbols or special characters, so that it cannot be easily cracked by hackers or unauthorized person.

Don’t use a single password for multiple sits and avoid using your personal details like name, title, date of birth and mobile number etc. Keep changing your password regularly, especially when you found a suspicious activity into your online account. If possible activate two-way verification process like unique code or OTP on mobile or mail to authenticate your access.

Safeguard Your Computer with Antivirus Software

Keeping computer protected with internet security software is nowadays very important for every user. Firewall activation is first steps towards controlling every activity and communication you do online. Another shield is antivirus software that also monitors all the online activities and defends your computers from virus threats and malware outbreaks.

Most trusted internet security software like Norton Internet Security and Norton 360 provides round-the-clock protection combined with antimalware, antispyware and antivirus. These internet security products come with online Norton antivirus help to fix Norton errors or update the software while hlping users for any other needs.

25Feb/16
protect your computer
How to Protect Your Computer Against Phishing?

Phishing is a kind of cyber crime act well-known for identity theft mainly famous among the hackers to steal the sensitive information of PC users. It can giveaway your bank account details, or credit card information through fraudulent websites, spam mails and pop-ups. But find below few tips for protecting your computer from phishing threats.

Don’t Share Sensitive Financial Details

Never reply on mails asking your confidential information like bank account, financial details and credit card info. A legal organization or your bank will never ask you such details, hence avoid replying such mails and if possible inform that to cyber crime cell to warn others. Norton users can get Norton antivirus support to remove such mails.

Use HTTPS  Secured Browser for Safe Login

When you login into your online banking account or make payment online, always make sure to access through HTTPS secured web pages. Almost all the banks provide online bank access with a HTTPS secured login on web browser for safe transaction. And never respond a link through your mail instead type URL on the browser directly.

Don’t React against Frightening Mails

Sometimes hackers use scare tactic to encourage people to submit their financial details against deceitful messages. Phishers send treating mails like disabling of bank account, blocking of credit card and delay of service if you not update certain information. Hence, make sure to confirm with your bank to submit such details physically.

Read Privacy Policy of Website Carefully

All the authentic websites have their own privacy policy and site terms of use. You can find that at the bottom of the web page that discloses the legal processes followed by the website owner or company to use the sensitive information and financial details of site visitors. Usually under this page you will be not requested to submit your bank info.

Keep Eyeing on Regular Coming Spam Mails

If you are receiving mails regularly asking your sensitive information or bank account details, keep them watching and mark as a spam to move into junk folder. To protect your computer from phishing mails install Norton antivirus and get Norton technical support to configure spam mail filtering to delete such mails automatically from inbox.