Category Archives: Norton Customer Support

09Feb/18
Norton Customer Service
Facts to Run Power Eraser from Symantec Protection Manager

To resolve issues with heavily infected Windows computers, Power Eraser provides aggressive scanning and analysis. Power Eraser analysis is an aggressive tool, most of the time it flags the important files that might be required. Power Eraser is only for emergency situations, like if the computers exhibit instability or have persistent problems. To know more and to have expert’s guidance, connect to the Norton Customer Service .
Norton Customer Service

Difference between Power Eraser from Symantec Endpoint Protection Manager or SymDiag tool:

Power Eraser could be easily run remotely from the management console on Windows client. Symantec Endpoint Protection does not consist of an option to open Power Eraser directly from the client. Nevertheless, on the client computer, the SymDiag tool and Power Eraser could be installing and run easily

  • Power Eraser no appearance of detections in the Symantec Endpoint Protection Manager logs, if you use the SymDiag tool
  • Power Eraser does not examine the user-specific load points, registrations, and folders that the SymDiag tool examines when you run Power Eraser from the console

A large number of computer resources consumed by Power Eraser, it can also consume a lot of space in the computer, if your run Power Eraser multiple times. Detection information gets saved by Power Eraser, stores in the Symantec Endpoint Protection application folder after the completion of analysis. The files are purged when the client purges the logs.

How is Power Eraser different from virus and spyware scans?

Power Eraser is different from usual scans in the following ways:

  • Power Eraser does not scan every file on the computer, it just examines the load points and load point disk locations, and running processes as well
  • There will be no detections appear in the Quarantine
  • While running Power Eraser, Symantec Endpoint Protection stops any virus and spyware scan in progress
  • Power Eraser does not automatically remediate detections. You need to review the detection list in the Scan log or Risk log and then choose an action from the log

High-level steps that you perform when you need to run Power Eraser:

You need to perform two high-level steps while running run Power Eraser from the console:

  • There will not remediate any detection by the Power Eraser due to the potential for false positives
  • Use the Risk log or Scan log in order to review Power Eraser detections and then request the Power Eraser to extract any detections that you determine are threats

For any query or support, contact at our toll-free Norton Technical Support Number – 1-800-589-0948 which is offered in order to communicate with the customers who are looking for quick help for Norton antivirus. At this number, experts and certified engineers are available to deliver the best result out.

08Jan/18
Steps-to-CleanUP-Facebook-Virus-with-Norton-Antivirus
Steps to Clean UP a Facebook Virus with Norton Antivirus

Facebook is a renowned social media website that is used by millions of user globally. Facebook has a bunch of customers as it is popular among the young generation to the aging clients as well. But it does not show positive signs always, it can be easily attacked by the various types of virus and malicious content. It is very common to hear that your friend or relative has got his account hacked or infected by the virus. If you are one of the users who is facing such problem, call our customer service at Norton Technical Support Number. To remove such virus and vulnerable content from your Facebook, Norton antivirus is the better software solution that will help you to deal with the situation.

Steps-to-CleanUP-Facebook-Virus-with-Norton-Antivirus
In the below tutorial, you will find the steps to clean up your Facebook by using Norton antivirus-

  • In the first, you need to verify that your Facebook account is hacked or not. Here login to your Facebook account and then change the password
  • The other steps that you can take to secure your Facebook are keeping your Facebook fully logged out when you are not using it. If you are not properly logged out, then it can be possible that anyone can access your account only by knowing your email address
  • First wipe out your internet cache, history, and temporary internet files folder
  • Use Norton Security Scan to scan your whole system as it is one of the best security software that can help you to overcome the problem. Try to delete or remove any virus found after scanning
  • You can also download and install CCleaner software, but you need to run it only if you are completely aware of it

In case you encounter any sort of problem with the steps or not able to secure your Facebook account, feel free to contact our support service by giving a call at Norton Antivirus Customer Service Phone Number – (1-800-589-0948). The number is available 24/7 round the clock so that the customer could easily connect our service without any hurdle. Here you will be supported by the team of experienced and responsible technicians.

26Sep/17
Nortonimage
The device is at Risk while using Public Wi-Fi- Run Norton for Assured Security

Norton Internet Security Software by Symantec Corporation is an antivirus program that offers protection against malware, infection and other adware and removal of the subscription period, which utilizes marks to check infections. Its different highlights and usefulness incorporate the items are close to the home firewall, email spam sifting, and phishing security. For protection, the antivirus program needs a right process to get access for which we the third party customer service offers Norton Support for the Norton users who require our help.

Continue reading

24Jan/17
Norton antivirus Support
How to Manually Uninstall Norton Antivirus 2012

Norton antivirus is a premium antivirus program that is helpful in protecting the system from various types of virus problems including malware, adware, spyware and spams. However there are certain circumstances when you want to uninstall Norton antivirus program from your system. Norton Antivirus 2012 is a hard antivirus program to delete. Many times, users can’t even see this antivirus program in the Uninstall or Change a program list, so they couldn’t uninstall it from the system. Nonetheless, you can uninstall this program manually from your system. Read further to learn how to manually uninstall Norton Antivirus 2012. Additionally, you can consult our Norton Tech Support experts to get a better view on this.

uninstall_norton_antivirus

Install the newest version of Norton Antivirus 2012

Before you try to completely uninstall Norton Antivirus 2012, you should install the newest version of the Norton Antivirus 2012 install package from the official website.

Log into your system as Administrator

Now, log in to your computer as Administrator. Before you go ahead with the uninstall process, save your personal files and also backup the whole Registry Editor.

Launch uninstall Norton Antivirus command

Click on the Start menu and then select All Programs. Then navigate to the Norton Antivirus File Folder and choose uninstall Norton Antivirus command. You can hire Norton technical support services to know the effective uninstallation process easily.

Locate Norton Antivirus Files

There are chances, that you might enter the C:\ Program Files folder where you will find two Norton folders namely Norton Antivirus and Norton Installer. You may have to delete these Norton leftover files later.

In the uninstall window, choose to remove all user data

In the Norton Antivirus 2012 window, select the second uninstallation preference asking if you want to delete all the user data including store passwords and quarantine contents.

Press Next to proceed with the Uninstallation

In the Norton Antivirus 2012 message box, against the option asking you if you want to Uninstall Norton Antivirus 2012, choose Next alternative.

Reboot the machine

Wait for the uninstallation process to finish automatically. Restart the computer when the uninstallation is finished.
In this way you will be able to manually uninstall Norton Antivirus 2012 from your system. For any query or issue regarding Norton Antivirus, contact our Norton Antivirus Support Number +1-800-589-0948 for quick technical solutions.

23Nov/16
norton_antivirus_common_error
Identifying the Common Errors of Norton Antivirus

Norton antivirus security product is one of the most forceful internet security softwares that provide complete protection from virus or malware attack to different range of devices like desktop computers laptops, netbooks, smartphones and tablets etc. However, due to technical specifications and improper use it can show a technical error. And here below understand the indication of top error of Norton.

Error Code 3048 3: This is a very common error usually appears mainly at the time of installation that crashes the running program window and the main reason of this error is installation not completed successfully. Besides this, this error can also appear when at the time of installation windows registry corrupted or windows system files has been infected due to virus threat. And, there are numerous reasons because of that Error occurs, if you don’t find the reason you can contact to Norton antivirus support.

 Error Code 8504 104: This error embarks when your computer system already have internet security software or another antivirus device. This error can arrive because of failed installation when software product is upgraded with the latest version. To avoid this error, you need to uninstall the other antivirus and completely remove from hard disk to allow Norton installation with help of Norton technical support.

norton_antivirus_common_error

Error Code 8506 421: This error is very common that can be removed by restarting your computer. Though, due to some other setbacks it can arrive again which can be overcome by reinstallation after uninstalling the Norton antivirus. To carefully and successfully remove the Norton antivirus you need to download the Norton removal tool with the help of Norton antivirus technical support services.

 Error Code 3039: This error occurs very often during the installation and use of Norton antivirus. Appears in different similar codes like Norton Error “3039 1” or “3039 65559, these series of errors can arrive when a particular security feature of Norton in completely installed. You can fix this error uninstalling and reinstalling the Norton antivirus product which is possible when you use Norton antivirus removal tool.

Error Code 8505: This error is directly associated with proxy settings of your computer network which can be solved by reinstalling the Norton antivirus. After installation, run advance scan to remove unwanted settings and malwares which you can do with the help of Norton Power Eraser. And despite of these efforts if errors continues call to Norton antivirus support phone number for online support.